General Airport Information
How early should we arrive at the Airport before our scheduled departure?
Where is the Lincoln Airport located?
The Lincoln Airport is in the northwest corner of the city of Lincoln, Nebraska and is clearly depicted on maps. From I-80 take Exit #399.
Does the Lincoln Airport operate 24/7?
The airport is open 24 hours a day, however, individual airlines open and close in accordance with their flight schedules. Airline employees generally are available 60 minutes prior to their first flight of the day. Airlines close immediately after servicing their last flight of the day.
Currently, the airlines at the Lincoln Airport have flights in the time frame from 5:00 a.m. to 11:00 p.m. (Flight schedules change on weekends and holidays). For additional information, check with your airline or our online Flights & Airline Information.
Does the Lincoln Airport operate shuttles into or around Lincoln? What ground transportation is available? Which car rental agencies operate from the Lincoln Airport?
Taxi service is available at the Lincoln Airport. In addition, many hotels/motels have courtesy phones in the lobby and most will dispatch a shuttle to the airport at no charge. See our Ground Transportation page for rental car information.
Is parking available at the Lincoln Airport?
Yes, both long and short-term parking lots and a covered parking garage adjacent to the terminal are available. For parking rates and details see Parking & Transportation. All parking areas are a short walk directly across from the terminal.
Visit our parking page for more information.
Is lodging available near the Lincoln Airport?
Several motels are located within a mile of the Airport. On occasion, major activities at the University of Nebraska could make lodging more difficult to find. Be sure to check well in advance of your trip. You may also check at the Lincoln Convention and Visitors Bureau.
What if I lost something in the Lincoln Airport Terminal?
If you are still in the terminal; request assistance from any Airport Redcoat Customer Service personnel or any Airport Police Officer. You may also contact the Lincoln Airport Communications Center at 1-4021458-2480 – even if you have already departed the airport. If you believe an item was left on the aircraft, you must contact the airline directly to resolve the problem.
How do I leave a message or contact someone at the Lincoln Airport?
Call the Airport Communications Center at 1-402-458-2480 to page someone inside the airport terminal. Given the number of passengers that arrive/depart the Lincoln Airport, we cannot accept messages or pages for future flights and times. We will gladly page an individual when you call.
Can I get something to eat at the airport?
What if I need assistance at the Lincoln Airport?
A Customer Service Desk is also located next to the main entrance to the terminal. You may always request assistance from any Airport Red Coat Customer Service Representative, Airport Police Officer or you may speak to airline representatives at the airline counters. Any of these people will be happy to assist you. Be sure to take advantage of the free use of luggage carts for our customers!
What is the elevation/altitude of the Lincoln Airport? Other airport information?
Which airlines serve the Lincoln Airport?
We’re served by United Express.
Where do we find information on routes and fares? How do we purchase tickets?
Are there any luggage restrictions?
Yes, contact your individual airline for specific details as certain fees and charges may apply. All carry-on bags must fit inside an overhead bin or underneath your seat. Airlines have limits on size and weight and may charge a fee for excess luggage.
How can family or friends verify that our flight is on time?
Make sure they have your complete itinerary. They will need to know both your airline and flight number. United Airlines offers an automated line (1-800-824-6200) for verification of arrival or departure times. You will be asked to enter the flight number on your touch-tone phone and select an arrival or departure city. You may also check our Flights & Airline Information.
What if my luggage is lost or damaged?
The Lincoln Airport Authority does not receive information on lost bags. You must resolve these issues with your airline. Be sure to save tickets and baggage tags until your bags are returned.
Red Way Refunds
The Lincoln Airport is aware of the situation pertaining to the processing of refunds for certain Red Way customers. If a customer believes they may still be owed a refund these are the recommended steps:
- Customers that have not received refunds for cancelled flights are encouraged to contact the charter operator, Red Way at firstname.lastname@example.org. We understand this account is being monitored by Red Way officials.
- If the above step has been taken and refund has not been received, Red Way customers can contact the U.S. Department of Transportation (DOT) who oversees the rules and regulations of charter operators. The DOT at its Office of Aviation Consumer Protection can be contacted at (202) 366-2220.
Airline Boarding & Security
We are traveling with a special needs child who has Downs Syndrome. He has never flown before and sometimes has a problem waiting in line (anxiety) and in situations which are new. Does TSA or the Airport Authority have any guidance on what to do?
TSA offers TSA Cares, a helpline number designed to assist travelers with disabilities and medical conditions, prior to getting to the airport. Travelers may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.
When a passenger with a disability or medical condition calls TSA Cares, a representative will provide assistance, either with information about screening that is relevant to the passenger’s specific disability or medical condition, or the passenger may be referred to disability experts at TSA. TSA recommends passengers call approximately 72 hours ahead of travel so TSA Cares has the opportunity to coordinate checkpoint support with a TSA Customer Service Manager located at the Lincoln Airport when necessary.
The hours of operation for the TSA Cares helpline are Monday through Friday 9 a.m. – 9 p.m. EST, excluding federal holidays. After hours, travelers can find information about traveling with disabilities and medical needs on TSA’s website. To learn more click HERE.
What are TSA’s security screening requirements? What are the "Trusted Traveler" programs?
Will the airlines require a photo ID?
If you have questions regarding ID requirements or anticipate a possible problem contact your airline or the Transportation Security Administration.
Is a passport required for international travel? Can a passport be processed through the airport or the airlines?
Passports are required for international travel. Passports are issued by the U.S. Government. You can contact the Lincoln passport office at 1-402-473-1695. Remember to ask your travel agent about immunizations for foreign travel. Shots and an immunization record may be required.
Will audio-visual equipment, film, or software be damaged by x-ray screening at the airport’s security checkpoints?
No. Film and film inside cameras, recorded or blank videotapes, and computer software will not be damaged by screening. Security personnel at these checkpoints may ask you to open and turn on your laptop computer. Additional information is available from the Transportation Security Administration.
What about weapons? I am a legitimate registered owner of a handgun.
Never attempt to take any weapon beyond a security checkpoint, on your person, or in carry-on bags. You will be detained and airport police and the Lincoln police will respond. You will be subject to arrest and subsequent federal indictment. The same cautions apply to any souvenirs or war memorabilia. Contact your airline about transporting a weapon in your checked baggage. Carrying a concealed handgun within the terminal building which is not properly packaged for airline transportation is prohibited.
General and Military Aviation
What companies serve General Aviation at the Lincoln Airport for charters, flight schools, aircraft rentals, fuel, or repairs?
See a full list of companies HERE.